We are committed to providing great customer service. It is our number one priority at The Accessory Barn. If you have any questions about the items we carry or you need a larger clearer picture of an item, please contact us for more information at nicola@theaccessorybarn.com. We would love to hear from you about your shopping experience, you can either leave a comment directly on the website below the product you purchased or you can email it to us and we will add it to our testimonials page.
PAYMENT OPTIONS
We accept payments from Visa, Mastercard, Discover and PayPal. When credit cards are transmitted with www.TheAccessoryBarn.com, we use the industry standard SSL (secure socket layer encryption) to protect your personal information.
SHIPPING (U.S & INTERNATIONAL)
We ship within the U.S using USPS Priority Mail. Shipping rates for U.S residents is a flat rate of $5. We do offer international shipping please contact us for a shipping rate before placing an order.
HOW TO ORDER
Placing an order with The Accessory Barn is easy. You can set-up an account with us if you want to but there is no requirement to. If you have already placed an order before and registered, just sign in with your e-mail address and password. After signing in, browse items by style category on the top menu navigation bar. At the "item detail" page, enter the quantities for each color you wish to purchase, then click on the "Add To Cart" button. Review the items and quantities in your shopping cart. You can make changes to quantities and selections in this page at any time.
To browse for more items before checking out, click on the "Continue Shopping" button at the bottom of the page and you will be re-directed to the item's detail page. Once you have finished shopping and reviewed your "shopping cart", click on the "check-out" button to proceed to the next step.
After placing an order you will receive an email confirmation, and again when your item is shipped. In stock inventory is shipped within 3 business days. You will be advised by email if there is a delay in your order.
RETURNS & EXCHANGES
Our goal is for you to be completely satisfied with your purchase from The Accessory Barn. If for some reason you aren't satisfied please contact nicola@theaccessorybarn.com within 7 days of receiving your purchase. Returns are subject to the following terms:
Merchandise must be unused with tags in on
All returns will be assessed on a individual basis, depending on the reason for return
Shipping and handling charges are non-refundable
All sale items are final sales
SALES TAX
Sales tax of 7% will be applied to all Illinois residents.
PRIVACY POLICY
Your privacy is important to us. Information gathered on our website is used only for processing your orders. Your details will NEVER be sold or shared with a 3rd party.
To obtain the status of an order, enter the confirmation number and click Go!.
